Knowledgebase
Display Problems with ARES Commander
Posted by Christian Kramer on 2016-02-05 19:09

Windows OS:

If you have a display problems with the ARES Commander and drawn lines are not displayed or the application window flickers, when you move the cursor over it, then please try to update your graphic adapter driver to the latest version first.

If the update of the graphic adapter driver doesn't help or your driver is already current, please send us the gl_info.txt with your current OpenGL settings. The file is created by ARES under

Windows in the folder:

c:\Users\Current User\AppData\Local\Temp\ARES Commander Edition_temp\

With the gl_info.txt we can have a look into the supported OpenGL functionality of your graphic adapter and then we can try to fix the problem here.
To get directly into this folder you can execute the following expression over the Windows command line (Search programs and files):

explorer %tmp%"\ARES Commander Edition_temp\"

Note:

The latest VMware Player with Windows XP virtual machines has problems to display entities in the drawing area of ARES. The used graphic adapter driver is not supported at the moment.

Mac OS X:

Under MAC OS you start the CAD application and type the following expression followed by a <Return>-key input into the command window to get the temporary file path:

(getenv "CADTMP")

"/var/folders/jw/fr3j9m5938s5pf506hd3d2sw0000gn/T/ARES Commander Edition_[Current User]_temp"

Then you open a new Finder window and select "Go to Folder". Here you paste the temporary path without quotation marks and you will find the gl_info.txt in this folder.